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TERMS OF SERVICE

Effective Date: 17 September 2026

1. Contractual Relationship

These Terms of Service ("Terms") govern the access and use of the website, services, and AI agents (collectively, the "Service") provided by AsIfThatWorks & ThatsBuiltByPham by Ký Anh Pham, Brückenstraße 12, 12439 Berlin, Germany ("we", "us", or "asifthatworks").

2. Description of Service

asifthatworks provides AI-driven productivity agents, including Asifthatworks AI (The Orchestrator, featuring the Jarvi core) and its supporting agents Grim, Murphy, Lexis (Voice Interface), and Chronicles (Memory Agent). The Service is provided as a Software-as-a-Service (SaaS) model. We reserve the right to modify or replace underlying AI models at any time.

2b. Messaging Platform Access

The Service is accessible through multiple messaging platforms:

• Telegram — via the Asifthatworks AI (Jarvi) bot
• Facebook Messenger — via the Asifthatworks AI Page
• WhatsApp — via the Asifthatworks AI Business account

By using the Service through any of these platforms, you agree to both these Terms and the respective platform's own Terms of Service. We are not responsible for the availability, functionality, or policies of third-party messaging platforms.

3. How the AI Works

• We do not build or train AI models. We are not an AI model developer. The Service is an orchestration layer built on top of third-party Large Language Models accessed through their commercial APIs — currently the OpenAI API. We did not create these models, we do not control their internal behaviour, and we cannot inspect why they produce a given output.
• Your content is sent to that provider. To answer you, the content of your messages and the relevant parts of your stored context (tasks, calendar entries, notes and memories) are transmitted to the model provider handling that request. This is inherent to how the Service works and is not optional. There is no fallback provider and no locally-hosted model: if that provider is unavailable, the Service cannot answer. Full detail, including what it receives, is in our Privacy Policy.
• Not used for training. We do not use your content to train any AI model, and we access the provider above under API terms under which content submitted via the API is not used to train their models. We cannot, however, give a warranty for a third party's own conduct.
• Model changes. We may change, add or replace the underlying models and providers at any time, including for quality, cost or availability reasons. Outputs may therefore differ over time for the same input.

3a. AI Output — Accuracy and Your Responsibility

• Output can be wrong. Large Language Models produce plausible-sounding text that may be factually incorrect, outdated, internally inconsistent, or entirely fabricated ("hallucinations"). This is a known and unavoidable property of the technology, not a defect of the Service.
• You must verify before relying. You are solely responsible for reviewing any output before acting on it. This applies in particular to calendar events, deadlines, reminders, deletions and any action the Service takes in a connected third-party account on your instruction.
• No professional advice. The Service is a productivity and organisation tool. It is not medical, psychological, therapeutic, legal, tax, financial or nutritional advice, and it must not be used as a substitute for a qualified professional. Any wellbeing, motivational, habit, values-based or encouragement content is general and non-clinical.
• Not an emergency service. The Service is not a crisis, emergency or suicide prevention service and is not monitored by humans in real time. In an emergency contact your local emergency number (112 in the EU) or an appropriate crisis line.
• No guaranteed outcome. We make no promise that using the Service will improve your productivity, your grades, your health, your income or any other result.

3b. Availability, Third Parties, and Data Loss

• Best effort, not an SLA. The Service is operated by a single developer and is provided on a "best effort" basis. We do not guarantee any particular uptime, response time or availability, and we may suspend the Service for maintenance. Any availability figure mentioned anywhere on this website is an aspiration, not a contractual commitment.
• Dependence on third parties. The Service depends on services we do not operate — including OpenAI, Google, Meta (WhatsApp, Messenger, Instagram), Telegram and our hosting and storage providers. We are not responsible for their availability, changes to their APIs, their pricing, their policies, or their suspension or termination of our or your access. If such a service becomes unavailable or commercially unreasonable, we may discontinue the affected feature.
• Keep your own copies. We take regular encrypted backups, but we do not warrant against data loss. You can export a complete copy of your data at any time via Profile > Security > Download My Data, and you should do so for anything you cannot afford to lose. The Service is not a system of record.
• Alpha / beta features. Features identified as alpha, beta, experimental or preview are provided without any warranty and may be changed or removed without notice.

3c. Limitation of Liability

We are liable without limitation for damage arising from injury to life, body or health, for damage caused intentionally or by gross negligence, under the German Product Liability Act (Produkthaftungsgesetz), and to the extent we have given a guarantee.

In cases of slight negligence, we are liable only for breach of a material contractual obligation — an obligation whose fulfilment is essential to the proper performance of this contract and on whose fulfilment you may regularly rely (Kardinalpflicht) — and such liability is limited to the damage foreseeable and typical for this type of contract. Any further liability for slight negligence is excluded.

Except in the cases of unlimited liability above, our total aggregate liability arising out of or in connection with the Service is limited to the amount you paid us in the twelve (12) months preceding the event giving rise to the claim. For users on the free tier, that amount is zero, and the Service is provided to you without charge and without warranty accordingly.

Nothing in these Terms limits any liability that cannot be limited or excluded under mandatory applicable law, including your statutory rights as a consumer.

4. Fair Use

Where a plan is described as offering "unlimited" use, that is subject to fair use. The current technical limits are 200 requests per day on paid plans and 20 requests per day on the free plan. The purpose of the limit is to stop a single account degrading the service for everyone else, not to ration normal use — ordinary daily use does not come close to it.

If you reach the limit and have a legitimate need for more, write to us at support@asifthatworks.com and we will raise it. We will give notice before reducing any limit, and the current figures are always stated here and next to the price.

5. Subscriptions and Payments

• Plans: Free and Premium tiers.
• Billing: Processed via Stripe. Monthly and yearly billing cycles available.
• Cancellation: You may cancel at any time. Access continues until the end of the current cycle. No partial refunds.

6. Right of Withdrawal (EU Consumers)

As a consumer you have a statutory right to withdraw from a contract within 14 days without giving reasons. To exercise it, send an unambiguous statement to support@asifthatworks.com.

This right expires early for digital content only where, in accordance with § 356(5) of the German Civil Code (BGB), you have expressly consented at the point of purchase to us beginning performance before the withdrawal period ends, and have expressly acknowledged that you thereby lose your right of withdrawal — and we have confirmed this to you on a durable medium. Where you have not given both confirmations at checkout, your full 14-day right of withdrawal remains unaffected by these Terms.

6a. Your Account and Your Content

• Accuracy and eligibility: You must be at least 16 years old (or the minimum age of digital consent in your country, if higher) and provide accurate registration details. You are responsible for keeping your credentials secure and for all activity under your account.
• Your content stays yours. You retain all rights to the content you provide and to the plans, schedules and notes generated through your use of the Service. You grant us only the limited licence necessary to store, process and transmit that content in order to operate the Service for you — including transmitting it to the model providers named in § 3. We claim no ownership and do not use your content to train AI models.
• Content you must not submit: You are responsible for what you put into the Service. Do not submit content that is unlawful, that infringes a third party's rights, or that you are not permitted to disclose — including other people's personal data, confidential material belonging to an employer or client, or material subject to professional secrecy. Given § 3, assume that anything you enter will be transmitted to a third-party model provider.
• Indemnity: To the extent permitted by law, you will hold us harmless against third-party claims arising from your unlawful use of the Service or from content you submitted in breach of these Terms. This does not apply where you are not responsible for the breach.
• Suspension: We may suspend or terminate an account that breaches these Terms, that places a disproportionate load on the Service, or where required by law. Except in serious cases we will give you notice and an opportunity to export your data first.

7. Intellectual Property

• Our Content: All software, code, designs, and 3D models belong to Ky Anh Pham.
• User Output: You own all rights to specific plans and schedules generated through your use of the Service.

8. Prohibited Conduct

You agree not to use the Service for illegal activities, harassment, reverse-engineering, or violating AI safety guidelines.

9. Governing Law and Jurisdiction

These Terms are governed by the laws of the Federal Republic of Germany. Place of jurisdiction is Berlin, Germany.

10. Account Termination and Data Deletion

You may terminate your account and request deletion of all associated data at any time by contacting support@asifthatworks.com. For detailed instructions, visit our Data Deletion page. Upon receiving a verified request, all data will be permanently deleted within 30 days.

11. Changes to These Terms

We may update these Terms where necessary — for example because the Service changes, a provider named in § 3 changes, or the law requires it. For material changes affecting paying subscribers we will give at least 30 days' notice by email before they take effect, and you may terminate free of charge before that date. Continued use after the effective date constitutes acceptance. The current version is always available at this URL with its effective date shown above.

12. Severability

If any provision of these Terms is or becomes invalid or unenforceable, the validity of the remaining provisions is unaffected. The invalid provision shall be replaced by the valid provision that comes closest to its economic purpose.